If you've bought products from us and it hasn't performed to expectations, or if you want to know more about the brand, send our support team a message. They like nothing more than making people smile and given half a chance will partake in some playful banter.

You can email us at support@KstarplusJapan.com

If you're a retailer who would like to stock our Branded products, please email our sales team with the following information: Store Name, Address, Website, Photos of Your Shop, 3 other brands you currently carry: support@KstarplusJapan.com

 Once received, your order will be filled as quickly as possible. Please allow 0-2 weeks for delivery of most goods within Japan and 2-4 weeks for overseas orders. We will notify you as soon as possible of any delays. If you require your order in a rush, please contact us via our CONTACT FORM to inquire about rush shipping. We will do our best to meet your deadline.

We will accommodate custom changes to our designs whenever possible. Please send your inquiry via our CONTACT FORM. Additional charges may apply and all sales involving custom work are final.